Privacy Policy

Effective Date: January 1, 2026

Doc Assist Me ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose information when you interact with our website, services, communications, and SMS messaging programs.

 

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, job title, and other information you voluntarily provide.

  • Business Information: Information related to healthcare practices, staffing needs, or virtual assistant services.

  • Technical Information: IP address, browser type, device information, and website usage data.

  • SMS Information: Mobile phone number, message interactions, opt-in and opt-out records.

     

 

2. How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Respond to inquiries and support requests

  • Communicate updates, service-related notices, and educational content

  • Send SMS messages you have opted in to receive

  • Improve our website, services, and marketing efforts

  • Comply with legal and regulatory requirements

     

 

3. Information Sharing and Disclosure

Doc Assist Me does not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only:

  • With trusted service providers who assist us in operating our business (under confidentiality agreements)

  • When required by law, regulation, or legal process

  • To protect the rights, safety, and security of our business and users

     

 

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

 

 

5. Your Rights and Choices

You may:

  • Request access, correction, or deletion of your personal information

  • Opt out of marketing communications at any time

  • Withdraw SMS consent by following opt-out instructions

Requests can be made by contacting us at [email protected].

 

 

SMS Privacy Policy

By providing your mobile phone number and opting in, you consent to receive SMS messages from Doc Assist Me. These messages may include service updates, reminders, onboarding information, and relevant business communications.

SMS Program Details

  • Consent: You are consenting to receive messages from Doc Assist Me.

  • Message Frequency: Message frequency may vary depending on your interaction with our services or may include recurring messages.

  • Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a confirmation of your opt-out.

  • Help: Reply HELP for more information or contact us at [email protected].

  • Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

SMS Data Use

  • Your mobile number and SMS interaction data are used solely to deliver our messaging services.

  • SMS information is not shared with third parties for marketing purposes.

  • Carriers are not liable for delayed or undelivered messages.

     

 

6. HIPAA Compliance and Health Information Privacy

Doc Assist Me operates as a healthcare virtual assistant agency and recognizes that the Health Insurance Portability and Accountability Act of 1996 (HIPAA) applies to our services when we handle Protected Health Information (PHI) on behalf of covered entities and their business associates.

We are committed to maintaining the confidentiality, integrity, and security of PHI in accordance with applicable HIPAA requirements. Doc Assist Me implements appropriate administrative, technical, and physical safeguards designed to protect PHI from unauthorized access, use, or disclosure.

When required, Doc Assist Me is prepared to enter into Business Associate Agreements (BAAs) with covered entity clients to ensure compliance with HIPAA regulations. Our team members are trained on HIPAA principles and privacy best practices relevant to their roles.

PHI is accessed, used, and disclosed solely for the purpose of performing authorized services for our clients and in accordance with applicable laws and contractual obligations.

 

 

7. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.

 

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

 

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Doc Assist Me
Email: [email protected]
Website: www.docassistme.com